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Monthly Archives: Juni 2013

Your call is very important to us

0. Spend a lot more money on this. Hire more agents. Train them better. Treat them with respect and they’ll do the same to those they interact with. Have a bright red light flash on the CEO’s desk whenever anyone, anywhere, is on hold for more than 5 minutes. [Quelle/Source (Link): Your call is very […]

Save Time for What Matters

Web designer and author Paul Jarvis shares a great list of personal choices that have allowed him to complete his work more efficiently and effectively. A few highlights: Simple tweaks to the way you do things can make a huge difference in how you experience your work. [Quelle/Source (Link): Save Time for What Matters]

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